Effective date: October 15, 2026

Who We Are

WaterWise Plumbing (“WaterWise,” “we,” “us,” or “our”) respects your privacy. This policy explains how we collect, use, and share personal information through our website, https://waterwise-plumbing.com, and related customer communications.

Information We Collect

Information you provide. When you request service, ask for an estimate, or contact us, we may collect your name, email address, phone number, service address, details about your plumbing needs, and other information you choose to provide.

Information collected automatically. When you visit our website, we and our service providers may collect information about your browser, device, IP address, pages visited, referring website, and interactions with our website or advertisements. We use cookies and similar technologies for some of this collection.

How We Use Your Information

We use information we collect to:

Respond to questions, service requests, and estimate inquiries.
Schedule appointments and provide plumbing services.
Communicate about appointments, services, and customer support.
Maintain business records and meet legal obligations.
Understand website traffic and measure advertising performance.
Improve our website, services, and marketing.
Help prevent fraud, misuse, and security problems.

How We Share Information

We may share information with service providers that help us operate our website and business, manage customer inquiries, deliver communications, analyze website activity, or manage advertising. These providers receive information as needed for their services.

Google may also receive information through the analytics and advertising technologies described below.

We may disclose information when required by law or when reasonably necessary to protect our rights, investigate fraud, or protect the safety of our customers or others.

If our business is involved in a merger, acquisition, or sale, information may be transferred as part of that transaction, subject to applicable legal requirements.

Cookies, Google Analytics, and Google Ads

Our website uses cookies and similar technologies to support website functionality, understand visitor activity, and measure advertising results.

We use Google Analytics to understand how visitors find and use our website. We also use Google Ads tracking to measure actions associated with our advertisements, such as service inquiries.

These services may collect information about your device, browser, website activity, and interactions with advertisements. Google processes information according to its policies and the settings applicable to the services we use.

Learn more about how Google uses information from websites that use its services and review Google’s Privacy Policy.

You can manage or delete cookies through your browser settings. Blocking cookies may affect some website features. You can also manage personalized Google advertising through My Ad Center and learn about the Google Analytics Opt-out Browser Add-on.

Advertising preferences and analytics opt-outs apply to different technologies; changing one setting may not stop all information collection.

Customer Communications

If you contact us or request service, we may use the contact information you provide to respond and communicate about your request or services.

You can ask us to stop promotional emails by using the unsubscribe instructions in those emails or contacting us. We may continue sending communications necessary to address an active service request or complete a transaction.

How Long We Keep Information

We retain personal information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and tax records, resolving disputes, and meeting legal obligations.

Retention periods vary depending on the type of information and its purpose. Information processed by third-party analytics and advertising providers is also subject to their applicable policies and settings.

Information Security

We use reasonable safeguards designed to protect personal information. However, no website, internet transmission, or electronic storage system is completely secure, and we cannot guarantee absolute security.

Your Choices and Requests

You may contact us to ask about personal information you have provided or request that we correct or delete it. We will review and respond to requests as required by applicable law.

We may need to verify your identity before completing a request. We may also retain information when necessary for legal obligations, business records, security, or resolving disputes.

To submit a privacy request, email waterwiseplumbing80@gmail.com.

Third-Party Websites and Content

Our website may contain links to other websites or content provided by third parties. Those services may collect information under their own privacy policies. We encourage you to review those policies before providing personal information.

Children’s Privacy

Our website is intended for individuals seeking plumbing services and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can address it.

Changes to This Policy

We may update this policy to reflect changes in our practices or applicable requirements. Updates will appear on this page with a revised effective date. We will provide additional notice when required by applicable law.

Contact Us

For questions about this policy or our handling of personal information, contact:

WaterWise Plumbing
Email: waterwiseplumbing80@gmail.com
Phone: (770) 560-8850
Website: https://waterwise-plumbing.com